Chasing fees by hand
Invoices, spreadsheets, and follow-up emails to collect resort and amenity fees — every single month.
Built for Hawai‘i AOAOs
Run your building's vacation rentals on autopilot.
Resort Fare automates resort-fee collection and short-term-rental compliance for condominium associations — so your board recovers the revenue it's owed, stays ahead of the rules, and stops chasing spreadsheets.
Compliance-first, and fair to every owner in the building.
Trusted by associations across the islands
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0,000+
Rental units under management
$0.0M
Resort fees collected & reconciled
00 hrs
Board admin saved per month
Placeholder metrics — replace with verified figures before launch.
The problem
Vacation rentals shouldn't mean more work for your board.
When a building fills up with short-term rentals, the admin, the liability, and the unpaid amenity costs all land on volunteers and managers. Resort Fare takes that off your plate.
Unmonitored rentals & liability
No clear registry of which units rent short-term, whether they're permitted, or who's accountable when rules are broken.
Owners not paying their share
Rental owners profit from the building's amenities while long-term residents quietly subsidize the upkeep.
How it works
Set it up once. It runs on its own.
Four automated steps replace the manual monthly grind.
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1
Register units
Build a live registry of every short-term rental unit, owner, and permit in the building.
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2
Auto-collect fees
Resort and amenity fees are billed and collected automatically by card — no chasing.
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3
Track compliance
Monitor permits, registrations, and rule adherence with automatic flags and reminders.
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4
Reconcile to accounting
Every payment syncs to your association's books, ready for the treasurer and the audit.
Features
One platform for fees and compliance.
Everything an AOAO needs to manage a large vacation-rental base — money and rules in one place.
Automated fee billing & collection
Recurring and per-stay resort fees billed and collected automatically, with receipts.
Vacation-rental registry
A single source of truth for every rental unit, owner, and managing agent.
Compliance & permit tracking
Track permits, registrations, and deadlines with automatic flags before anything lapses.
Guest amenity access
Tie pool, parking, and amenity access to a paid fee — clean for guests, fair for owners.
Board & owner reporting
Clear dashboards and exports for board meetings, owners, and annual audits.
Accounting sync
Collected fees reconcile straight to your association's accounting system.
More ways to use it
One system, more than resort fees.
Turn capabilities on or off to fit your building — from fee-free member perks to real-time occupancy insight.
Membership
Give verified unit members fee-free access. Set validity periods, choose which amenities are authorized, and cap the number of members per unit.
Issued as a card in Apple Wallet & Google Wallet.
Explore membershipOccupancy tracking
Switch fee processing off and capture occupancy metrics instead. Right-size towel budgets and staffing to real property occupancy — and validate registered guests at the pool, at equipment check-out, or in lost-and-found.
Explore occupancy tracking
Apple Wallet & Google Wallet
Passes that live in your guests' wallet.
Resort Fare issues membership cards and resort-fee check-in vouchers straight to Apple Wallet and Google Wallet — no app to download, always in their pocket.
Compliance · Hawai‘i-first
Built around Hawai‘i's rules — ready for wherever you are.
Resort Fare is designed for the realities of Hawai‘i short-term-rental oversight, and adapts as ordinances change or your portfolio grows beyond the islands.
- Support for TAT & GET record-keeping on collected fees
- County short-term-rental ordinance & permit tracking
- Audit-ready records for every unit and payment
- Configurable rules as regulations evolve
Resort Fare supports your association's compliance workflow; it is not legal or tax advice.
Integrations
Works with the tools you already trust.
Secure payments and accounting, connected out of the box.
Payments — Stripe
PCI-compliant card processing so guests and owners pay fees securely, and funds settle automatically.
Accounting sync
Collected fees and reconciliations flow into your association's bookkeeping — no double entry.
Add-on modules
Add even more when you need it.
Optional modules extend the standard Resort Fare system — switch on only what your property needs.
Towel tracking
Monitor towel use across units and reservations, surface compliance issues through analytics, and stop unauthorized visitors from using amenities. Plan towel and laundry budgets across the year with real usage data.
Communications
Reach on-property guests by SMS or email, segmented by occupants, date range, and message type. Guests opt in at check-in and choose what they get — critical alerts, on-property events, local happenings, and partner promotions — all, some, or none.
Lost & found
Log items left behind and reach the guest securely — staff can message the likely owner without ever seeing their contact details. Search logged items by attribute when a guest calls, and auto-assign disposal dates that match your policy.
Access control integrations
Connect Resort Fare to your property's card access system. Owners, members, and guests are created automatically, with access rules and validity periods assigned per reservation — automating the entire access journey.
Why it works for everyone
Good for the board. Fair to owners. Easy for guests.
For the board
- Less manual admin every month
- Reduced compliance liability
- Recovered fee revenue
For owners
- A fair, transparent cost split
- Clear records of what's owed
- No surprise assessments
For guests
- Simple, upfront fee payment
- Smooth amenity access
- A better on-property experience
“[Placeholder testimonial — a board president describes how Resort Fare cut the monthly admin, recovered fees the building was owed, and made owners feel the split was finally fair.]”
AOAO Name · Island, Hawai‘i
Pricing
Transparent pricing that scales with your building.
Pricing is based on the number of rental units and the features your association needs. We'll walk you through it in a short demo and give you a clear quote — no obligation.
Book a demo
FAQ
Questions boards ask us
Is Resort Fare a cost to the association?
[Placeholder answer — explain the pricing model and how recovered fee revenue typically offsets the cost for the association.]
How are rental owners affected?
[Placeholder answer — describe the fair, transparent split and what owners see and pay.]
Is it legal and compliant in Hawai‘i?
[Placeholder answer — explain how Resort Fare supports TAT/GET record-keeping and county ordinance compliance, with the standard "not legal advice" note.]
How long does setup take?
[Placeholder answer — outline onboarding time and what the Polu Systems team handles for the board.]
Get started
Ready to put your rentals on autopilot?
See Resort Fare on your building's numbers. Book a 30-minute demo with the Polu Systems team.
Book a demoA 30-minute call — no obligation.